Getting Involved Your Voice CountsYou can have your say in how we deliver our housing services to you and how we manage your neighbourhood.Join LangstaneYou can buy a lifetime membership share in Langstane for £1 and members have the right toTenant Participation StrategyA Tenant Participation Strategy is a plan that sets out how we will communicate with you, our tenants.Consultation and FeedbackWe consult you on proposals which significantly affect you and the way you receive services from us. Mystery ShopperWhat it is and why are we doing it?Tenant Meeting NotesWe want to share the Tenant Meeting Notes with the hope that this will encourage others to get involved.NETRALTNorth East Tenants Residents and Landlords TogetherCustomer Activity Reports’We are sharing our activity reports to communicate our tenant engagement and customer service results.Neighbourhood WalkaboutsWould you like us to visit your neighbourhood so you can show us in person how things can be improved?
