Langstane Housing

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& Feedback

Welcome to Langstane Housing Association

Langstane Housing Association provides good quality affordable homes in Aberdeen city, Aberdeenshire and Moray.

Available Properties

3 bedroom property available in Tomintoul

We are currently accepting applications for a 3 bed maisonette on Main Street, Tomintoul. Please click for more property details and how to apply.
Two bed Mid Market property available at Castleton Lane

An exciting opportunity has just become available to live in one of our newest private developments at Castleton Lane. Available through Langstane Property Limited – these properties are well maintained and benefit from extensive outside space, a communal cleaning service and situated in a quiet area of town.

We are taking applications for a two bedroom property we have available. The flat is on the ground floor with shower room. Monthly rent is £513.30 + £11.70 service charge. For more information please click the link below:

Latest News

**STAFF UNAVAILABLE AS LANGSTANE CLOSED FOR AUTUMN HOLIDAY WEEKEND**

Aberdeen and Elgin staff will be unavailable from 5pm on Thursday 24th September and will be available again at 9am on Tuesday 29th September 2020. Click for more information.
**LOW WOOD ROAD CLOSURE - POSTPONED UNTIL MONDAY 26 OCTOBER 2020 FOR 6 WEEKS**

Due to delays with the watermain diversion on both sides of the river, regrettably the planned works have to be rescheduled. Following a review of the temporary works it has been highlighted that six weeks will now be required to complete this important part of the construction of the culvert.
**PHONES ARE NOW WORKING**

Our phones are working again. Thank you for your patience with us last Friday.
**MAIN PHONE NUMBER IS CURRENTLY UNAVAILABLE**

Our phones are down at the moment and our IT team are working hard to resolve the problem. You can still contact us by emailing us on info@langstane-ha.co.uk or look on our website for more information.

Apologies for the inconvenience and we will keep you updated.
Flooding

We are aware of the flooding at some of our homes and we have staff on site. If you have a problem with flooding please let us know on 01224 423000.
Langstane News Summer 2020

Your copy of Langstane News is on the way. See page 3 for an update on our Social Justice team, page 4 for what the teams have been doing to help tenants during this difficult time and page 12 for a cool recipe!

Click here to read Langstane News Summer 2020.
Letter from Housing Minister

Please click to read the open letter from Kevin Stewart MSP - Minister for Local Government, Housing and Planning.
Value for Money Statement

We recently consulted with you on our Value for Money Statement. The results have now been approved by our Board of Management and the statement is available to read. Thank you to all of you who gave up your time to complete the survey and approve the statement, your continued involvement is much appreciated.
Paying rent during the Coronavirus outbreak

Please click here to read about the importance of paying your rent and the help we can offer if you are struggling
Update on Right to Repair during Coronavirus outbreak

At this time we are only completing Emergency Repairs. Please click for an important update on the Right to Repair scheme.
Coronavirus - Frequently Asked Questions about your rent

We have created a FAQ answer sheet to help you if you have experienced changes in your circumstances due to the coronavirus outbreak.
Aberdeen City Council bin collection update

Collection of recycling, garden and food waste bins have been suspended until further notice - please click to read full details on their website
**SERVICE UPDATE - ALL NON ESSENTIAL WORK TO STOP**

Read this article for more details about the latest changes to our service provision
**MONDAY 23 MARCH: SERVICE UPDATE**

As of Monday 23 March 2020 we will provide a repairs service to cover emergencies only. This relates to wind and water-tight repairs such as leaks and broken windows. Also things that affect your health and safety such as electrics and plumbing. We have a full list on our website, but please contact us if you are unsure.
How you can secure help claiming benefits whilst self-isolating or being laid off?

Please see below a Q&A example about claiming assistance with housing costs due to self-isolation. Further down you will find links of where to go for information and advice.
Alternatives to ‘Over The Counter’ Payment Collection

Due to the unprecedented coronavirus situation we realise you may not be able to pay your rent over the counter - please click here for more information on alternative ways to pay your rent during this time
Council tax savings tool

Citizens Advice Scotland (CAS) have launched a new tool to help people see if they are entitled to any exemptions with their council tax. Click for more information.
Interested in Mystery Shopping?

Want to know more about our Mystery Shopping project - please click for details
Allpay windows app being decommissioned February 2020

IMPORTANT INFORMATION

Please be aware that from 1st February 2020 allpay will be decommissioning its Windows App. Click for more information.
Shortened version of Annual Report 2019

Please click to view our shortened version of our Annual Report 2019.
Housing (Scotland) Act 2014 changes

Just a reminder that the final parts of the Housing (Scotland) Act 2014 have now come into force
Scottish & Southern Electricity Networks

Click to see leaflets on keeping warm, reporting power cuts and how to get extra support
Langstane Annual Report 2019

Our Annual Performance Report 2019 is now ready to view.

View the report here.
Help available from our Tenant Welfare Advisor

If you would like help with Universal Credit or any other benefit please click for more information on how we can help
Bogus Callers Incidents Scotland

Please click for more information on how you can keep yourself, your family and friends and your community safer by being aware of what's happening with Bogus caller/Doorstep crime.
Home Security While On Holiday

Going on holiday – before you go take a look at some advice and tips from Moray Community Safety Partnership to help keep your home safe
NETRALT win at TIS awards

North East Tenants Residents and Landlords together (NETRALT) win another award!
Langstane purchase mobile CCTV unit

We have purchased a mobile CCTV unit that can be installed externally to monitor our schemes - click to read more..
Our new Allocation Policy is now live

Here's our brand new Allocation Policy after our tenant consultation
Update from ALLPAY on their Internet Payments

Allpay are delighted to announce that from Tuesday 23rd April their Internet Payments website will be fully mobile ready, giving customers a better experience when paying their bills via mobile devices.
Langstane working with energy funding company ‘Union Technical’

We are currently working with an energy funding company called 'Union Technical' to improve the energy efficiency of all properties.
Allpay launch new payment App

The new app is now available for downloading so you can pay rent anytime, anywhere!
Application system goes live

We have now gone live with our own waiting list. To apply for housing or a transfer please follow links to see more information.
Donation to Salvation Army

Donation to Salvation Army of insulated mugs for Winter Feeding programme
Accessible and Adaptable Housing

The Equality and Human Rights Commission have just released a publication on accessible and adaptable housing.
Housing (Scotland) Act 2014 tenancy changes

We have recently written to all tenants about the changes to the Scottish Secure Tenancy Agreement that are coming soon under the Housing (Scotland) Act 2014.
Langstane staff complete Qualification

Langstane Housing Association congratulates staff Amber Anderson, David Campbell, Charlotte Pattinson and Hannah Trail on passing YouTrain ‘Digital Applications Support SCQF Level 6’.
Langstane awarded ‘Make a Stand’ pledge certificate

Langstane is proud to announce that we have received our certificate for signing the Chartered Institute of Housing’s Make a Stand pledge.
Langstane Housing Association appoints its Office Bearers

On Tuesday, 18 September, Langstane Housing Association held its 40th Annual General Meeting.
Langstane supports the Make a Stand Campaign

Langstane Housing has given its support to the Make a Stand campaign developed by the Chartered Institute of Housing in partnership with Women’s Aid and the Domestic Abuse Housing Alliance.
Grampian Women’s Aid & 20 common myths about domestic abuse

Grampian Women’s Aid offers a free, confidential and non-judgemental service to women, children and young people in Aberdeen and Aberdeenshire who have experienced domestic abuse.
Model Lodging House Cubicle Mock up

Langstane Housing Association’s roots came from the lodging houses of the 60s and 70s. The lodging houses and night shelters were the only refuge many people had if they had fell on hard times. These were often places of last resort with conditions less than satisfactory.
Langstane Housing Association introduces Electric Vehicle Charging Points

Langstane Housing Association successfully gained grant funding to provide an electrical vehicle charging point at its Aberdeen base.
Langstane employees pass City & Guilds training course

Langstane Housing Association wishes to congratulate our Property Services Officers, Toni Sherriffs, Andrew Kemp, Neil Irvine and Colin Hay on passing their recent City & Guilds training course ‘Understanding buildings and managing repairs’.
What to do if you have lost a key

Please make sure when you lose keys that you replace them as soon as possible. This will mean you only pay for individual keys and avoid a recharge for a lock change.

If you have someone who you trust maybe leave a spare key with them for emergencies.

If you have any questions regarding key replacements please call 01224 423000.
City & Shire Guide to Universal Credit

In anticipation of the launch of Universal Credit Full Service in the area this year Langstane has worked together with Aberdeen City and Aberdeenshire Councils along with Grampian, Castlehill and Sanctuary Housing Associations on a “City and Shire Guide to Universal Credit”.
Conference Suite for Hire

Please click here to see information on the use of the Fitzpatrick Suite and the List of Charges.
Langstane Housing Association Staff Away Day - ‘Be the best we can be’

Langstane Housing Association’s senior management team expressed their heartfelt thanks to all the staff and Board of Management members who participated in the recent away day. This was planned to help inform a revised Business Plan that will set the Association’s direction for the next three years.
Universal Credit Videos and further information

Please click here for useful video links on Universal Credit (UC) Full Service and link to GOV.UK.
Langstane Housing Association donates to Salvation Army ‘Cosy Clothes Appeal’

After volunteering with the Salvation Army in late November 2017 to provide hot soup and sandwiches for those who may be homeless or rough sleeping, Susan Henderson, Langstane’s Finance Manager, was struck by how unprepared some people were for such freezing temperatures over the winter period.
Fire Safety Policy Feedback

We have recently sent out a tenant consultation with our Winter Newsletter.

Please click here to see our Fire Safety in Communal Areas Policy.
Stonehaven Flood Protection work resuming

Aberdeenshire Council has issued a news release to inform residents that flood works are resuming in June 2020.
Support information from Foyer Aberdeen

Please click to see leaflets on Employability, Computer Skills, REACH Bridging Courses and Money Management
Are you from an Ethnic Minority background?

Please click to see contact details for GREC who can help you to access help, advice and services
We are here for you - Scotland against Coronavirus

Please click to see information released from Chest, Heart and Stroke Scotland about lonliness, isolation and help that is available during this difficult time
Message from DWP about phone contact when making a new UC application

The Department for Work and Pensions has sent out an important message for all applicants of Universal Credit - please click for the full message
Council launches emergency helpline during COVID-19 outbreak

Please click for full details on the new helpline launched by Aberdeen City Council
Our office may be closed, but our staff are still working hard for you

We are calling our tenants who live on their own, just to check that everything is OK and helping out wherever we can. Click for more info...
Langstane joins the ‘Social Housing Digital Champions Network’

Langstane Housing Association is now part of the Scottish Council for Voluntary Organisations (SCVO) ‘Social Housing Digital Champions Network’ and as part of this network sits within the ‘North Cohort’.
Langstane in the Community – Friendly Bench

Our 'Friendly Bench' is now complete and is positioned in Seaton Park - click here for more information on the project.
Over 75s TV licence fee information

Please click for information on TV licencing fee for over 75s
Salvation Army Newsletter

Please see the first issue of their Touch-Base Newsletter.
Universal Credit ‘Full Service’ Claims

From later this year Universal Credit will be rolled out to other claimants including couples and families.
Working together with NESCU

We work in partnership with NESCU on a furniture project so we have attached their leaflet to the website for further information.
Spotlight Magazine

We have just launched our latest edition of the Spotlight Magazine. Please follow the links attached to access the magazine via a desktop or mobile device.
Free Benefit Advice

Not sure if you are claiming all the benefits you are entitled too?

Confused about the new changes and how this affects you?
Aberdeen North Foodbank up and running again

Please contact our Tenancy Sustainment team for vouchers on 01224 423000 if you are in crisis need
Serious Fire in Aberdeenshire scheme

There has been a serious fire in one of the Association’s tenement blocks in Aberdeenshire.
Langstane and Safety Scotland

Langstane Housing Association Ltd is proud to be working with Safety Scotland.
Latest Affordable Housing Development for Aberdeen

Langstane Housing Association Ltd is delighted to add to its affordable housing provision in Aberdeen with the addition of 35 new-build homes at Copper Beech Court, Auchinyell Road, Garthdee, Aberdeen, AB10 7GL.
Tenant Participation Champions 2016

Langstane Support Services Team and tenant Ronnie Boyle won awards at the 2016 TPAS Scotland awards for the Tenant Participation Champion of the Year!
Important Information for new tenants

Housing Benefit and the housing element of Universal Credit for Social Housing tenancies created after 1st April 2016 is to be capped at the local housing allowance levels from 1st April 2018.
Help with Universal Credit

Visit our new web page to find out more about Universal Credit and how it may affect you.
Build to Rebuild

A housing manifesto for the North East and for Scotland's economy.
Low Cost Home Ownership

Scottish Government Open Market Shared Equity Scheme

Applications are currently being accepted for the Open Market Shared Equity Scheme which aims to help first time buyers on low to moderate incomes who wish to purchase a home on the open market but cannot afford to pay the full market price for a property.
Cutting the Ribbon at Castleton Lane

New landlord Stockethill Homes Limited was delighted when Lord Provost George Adam agreed to open their first mid-market scheme at Castleton Lane, Aberdeen.